TERMS AND CONDITIONS

01 PRICING 

Clients may pay for their project in full or in recurring payments based on a payment schedule discussed via phone consultation. If Client elects to pay for their project by payment plan, the client elects to have their credit/debit card charged based on the payment schedule discussed prior.

02 PROJECT SCHEDULE  

We’ll do our best to meet the project deadlines outlined in the quote. That said, our ability to do this depends on you giving us everything we need to complete the project in the format that we need it, as and when we need it. Your turnaround time begins when ALL information is submitted via email, theamarielross@gmail.com. Any delay caused by conditions within the reasonable control of the parties and without appropriate email notice shall be considered a breach and will result in a day-for-day extensions and a delay fee of five per cent (5%) of the total invoice amount that will kick in for every seven (7) consecutive days that you do not provide information, instructions, materials or anything else necessary for the project to proceed. 

03 PAYMENT/PAYMENT PLANS 

If Client uses Sezzle to purchase their service, all finances, questions, concerns and payment schedules are the jurisdiction of Sezzle and have no relation to She Made It Graphic Designs.

Otherwise, payment of services and/or products will be in United States Dollars (USD) via credit/debit card. The initial payment is non-refundable at booking. If the (”Client”) elects to pay in payment plans instead of a one-time payment, the (”Client”) agrees to their credit/debit card being automatically charged on the dates discussed for the (”Client”) specified payment schedule. 

04 NON-PAYMENT

 In the unlikely event that any of our invoices is not paid on time, we may charge a late fee, as stated above,  if no terms are stated, amounting to five per cent (5%) of the amount owing for every seven (7) days (or part thereof) that it remains unpaid. 

05 REVISIONS

We provide one (1) round of amendments (up to 5 individual revisions) to our work at no extra charge, as long as the changes requested do not substantially alter the original project scope, nature or purpose; as long as you have not already given us your final approval for the piece of work concerned and as long as they are made within the project timeline. Any other kinds of amendments are considered a change in the project scope. If you asked us to build the strategy and create a freestyle design for your business, the project will NOT be redone if the visions of the client and designer do not coincide. Any additional changes will be subject to a $60 design fee for each round of changes.

06 GHOSTING CLAUSE 

You must submit all client homework by one week after the order is placed.  You are allotted a 3-business day grace period outside of the week your homework is due. If your information is not submitted after the 3-business day grace period the client must check-in via email. If communication is not resumed within 3 business days after receiving client homework and/or design drafts, your project will be closed. To re-open your project and begin work again, you must pay a restart fee of $250 to reopen your project. After 30 days, your project will be CANCELED, and no refund will be issued.

07 CANCELLATIONS

In the event that the (“Client”) cancels the project, the designer will be compensated for services performed through the date of cancellation in the amount of a prorated portion of the fees due. If the project’s payment was given up front, the client will not be refunded for the remainder of the project.